Document Support for Insurance Claims After Flooding and Debris Flows 

Evacuation Press Releases (full packets in PDF format)

• Thomas Fire, December 6 to December 21, 2017
• January 2018 Storm, January 7 to January 28, 2018
• March 2018 Storm, March 1 to March 2
• March 12 – 13 and March 20 – 22 Storms

Fire and Flooding Insurance Information:

There is typically a 30-day wait period between when you buy a flood insurance policy and when it goes into effect, but there are some exceptions. To learn more, go to http://www.countyofsb.org/pwd/water.sbc .

California Department of Insurance:

The California Department of Insurance (CDI) provides assistance on insurance issues, such as claim handling delays, additional living expenses, underinsurance disputes, availability, etc. The Insurance Commissioner wants to make sure that the claim process moves as smoothly and as quickly as possible and that any underinsurance issues are investigated. If you are experiencing difficulty with the processing of your claim or wish to have an underinsurance issue investigated, contact the CDI Consumer Hotline at (800) 927-4357 (HELP), (TTY: 1-800-482-4833) for assistance. Additional information may be found online at www.insurance.ca.gov/01-consumers/101-help